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SHIPPING & RETURNS

Shipping Policy

Ordering 

Payment Terms: All major credit cards: Visa, MasterCard, American Express & Discover. Zelle bank transfer.

Shipping: We ship through the United States Postal System- USPS. USPS ships to physical addresses and P.O.Boxes. Due to our shipping calculator, and the combination of products ordered, some orders that are over charged shipping rates, will be refunded once your order is fully processed.

International Shipping: Approximate international shipping is displayed at time of order to be to be confirmed once order is placed. Be sure to include email and contact information for confirmation. FREE Shipping promotions do not apply to international orders.

Delivery: Orders are shipped direct from MONSOON NECTAR. Tracking is provided and will be sent to the email address provided by customer when the order was placed. Please allow approximately 5 days for delivery from the date we successfully process your order, back ordered items 5-10 business days. National holidays taken into consideration, there may be certain times of the year when delivery is further delayed.

Return & Exchange Policy

Return/Refund PolicyReturns: Products are returnable in the event of shipping error, defect, or damage only. Orders subject to shipping error, defect or damage may be returned. The product must be unopened and unused in the original packaging and shipping box. MONSOON NECTAR will not pay for any shipping charges associated with either the initial shipment or with the return shipment. Back Orders: Out-of-stock items occasionally occur.  Order Correction: If you wish to make an order correction we prefer that you call us to ensure the change is made immediately. If you send an email, be sure to put "order correction" in the subject and also reference the order number. Price Quote: Effective for 30 days from quotation date. This quotation is void when replaced with a new quotation to accommodate any changes, additions, or deletions. Cancellation Policy: MONSOON NECTAR accepts cancellations if orders have not been shipped.

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